You can check the limo rates on our website or call our office at1-844-WACO-LIMO
(1-844-922-6546) and one of our agents will be more than happy to assist you.
Yes, click on the secure reservations page on our website and fill out the
information. In a short time you will receive your confirmation either by email, text, or phone.
One of our agents will call, text or email you a confirmation and a thank you
note in a short time after you book. In any event if you do not receive an email or call from us, please
contact us through our contact form or call our office at1-844-WACO-LIMO (1-844-922-6546) to be sure we
received your information correctly.
How can I be sure that the vehicle I get will be clean and operative?
The fleet maintenance is performed by our staff and certified mechanics on
monthly and mileage schedules that cover safety and functional performance tests to assure that every vehicle
is always kept in "top-notch" electronic/mechanical condition and reassuring safety standards.
Professional detailers perform their duties on a specified daily detailing schedule. The entire fleet is
detailed bumper to bumper on a weekly basis including a complete waxing of the exteriors and shampooing and
conditioning of the interiors as well as daily washings and detailing as necessary.
By adhering to the maintenance schedules established we can always assure our clients that each and every
vehicle will always be in "show room" condition.
What method of payment do you accept?
We accept major credit cards (Mastercard, Visa and Discover), and cash. We do
not accept American Express.
Do I need to have a credit cards to make a reservation?
Yes, you do need a valid credit card to secure the reservation.
What areas do you service?
We service all of Waco and McLennan County and its surrounding counties: Bell
County, Falls County, Limestone County, Hill County, Bosque County, and Coryell County.
Where will my driver meet me at the airport?
Waco.Limo offers two ways to be picked up. Convenient curb-side pick-up is
available, and the easiest form of pick up. The second options is a meet & greet in the baggage claim
area. However for this service, there is an additional fee and may not be available in stretch limos or larger
vehicles due to the “No parking or waiting” stimulation some airports enforce. In both cases the driver will
meet you with your name on a sign.
Is it more expensive to get picked up at the airport?
Yes. There are a lot of rules, regulations, permits, and parking fees for
airport area services that we must abide by.
If my flight number happens to change should I let you know?
Yes! Please call your driver directly or our office at 1-844-WACO-LIMO
(1-844-922-6546) and let us know right away so we can inform our driver of the changes to ensure you are
picked up on time.
Does my time start at the time I scheduled my pick-up time for?
Yes. Your time will start at the time you scheduled your pick-up time for,
regardless if your passengers are ready to board the vehicle or not. Your time will end at the time you
scheduled your drop off time for, unless it is not local and is out of our area. Or if you have booked a
transfer service.
Is there a minimum hour requirement?
Yes. Some Sunday through Thursday there is a 3-hour minimum. Friday &
Saturday there is a 4-hour minimum. Hourly minimums may vary during special events, busy days, holidays
seasons and peak periods. Please call our office at 1-844-WACO-LIMO (1-844-922-6546) to easily check our
hourly minimum for the date and time you need service.
What kind of limousine does your company have?
We have an Executive Sprinter Limousine. Please click on the “View Fleet” button
below to view our meticulous vehicle that can accommodate up to 13 passengers (NOTE: that’s the capacity of
two limousines).
We provide complimentary waters, and soft drinks with ice and napkins. Please
let the reservation agent know what you prefer. Please Note: You may bring alcoholic drinks if all members of
the party are at least 21 years old or older.
Is there a charge for the drinks?
There is no charge for the drinks inside the vehicle, these are stocked in the
vehicle complimentary for our clients.
Can I be certain that my chauffeur will be well qualified?
All Waco.Limo chauffeurs are trained, and a complete reference check is made on
their driving record to ensure there have been no violations, arrests or convictions along with a reference
check on work ethic, attitude and professionalism. Proper licensing in accordance with the USDOT and TxDMV is
mandatory for all chauffeurs. The DMV monitors our chauffeurs with a pull notice program. In the event that
there is any activity on a chauffeur’s driving record we are notified immediately to address and correct the
issue. Furthermore, all chauffeurs employed by Waco.Limo are subject to random drug screening. An on-going
training program is in effect along with motivational programs geared at keeping the level of service offered
to our clients clearly focused, professional and absolutely committed to your complete satisfaction. We are
committed to providing you with the best chauffeurs in the industry.
When will I be expected to pay for the service I have booked?
For corporate accounts: You will sign the contract and will be billed on the
charged account you have set up with us.
For credit card paying clients: You will be charged a minimum deposit fee of
$150.00 on your credit card at the time of booking, and we will get an authorization on the remaining balance
24 to 48 hours prior to your pick-up date. Your final bill will be settled within 24 hours after your service
has commenced.
For cash paying clients: You will be charged a minimum deposit fee of $150.00 on
your credit card at the time of booking. An authorization will be run for the remaining balance, and at pick
up, you may pay the driver the remaining balance in cash, and there will be no further charges for the
remaining balance on your credit card, pending tolls, parking fees, incidentals, etc.
Do I have to pay for parking fees or other incidental fees?
Yes. You are responsible for all additional fees such as parking or any other
additional costs or services.
Do you charge for each stop?
If you are reserving as an “As directed” reservation, you won't have to pay
for stops. With our flat rates i.e., Limo to the Airport etc., there will be a minimum $10.00 charge for
immediate stop or on the way stops, within a 5 mile radius, and a $20.00 charge if it's within a 7 mile
radius. Although sometimes to reduce complication the flat rate may simply change to an hourly rate.
How does the driver gratuity work?
Driver gratuity is based on your satisfaction of your experience, and it would
be greatly appreciated. There is a 15% to 20% industry standard for chauffeurs.
Are there any additional fees?
Please refer to our rates and policies on our website. Hourly rates may vary
during certain days of the week, special events, busy days, holidays and peak periods. Some restrictions may
apply. Prices are subject to change at any time without public notice.
Please call us for rates for other destinations outside of our service area. Airport pickups incur an
additional $10 charge.
We have a 3-hour minimum Sunday thru Thursday and a 4-hour minimum on Fridays and Saturdays, and on some
special events days or holiday season we may require a higher hourly minimum.
Tolls, Parking and Gratuity are not included. Traveling fees may be applicable in some areas depending on
your reservation request.
Can I request a certain driver?
You can put in a request for a certain driver and we will do everything possible
to fulfill your request. However, we cannot offer a guarantee.
Can I make a special request?
With advance notice, you can make a special request and we will do our best to
fulfill your request. However, we cannot offer a guarantee.
What are the terms and conditions?
All money is to be collected at the beginning of the service prior to departing.
All over time must be paid for or reserved prior to the service request being provided. All limousines are
booked for specific times, and must be returned on time for maintenance, cleaning and to be prepared and
depart for our next client.
Please notify our office for over time availability, we will do our best to fulfill your needs if possible.
Over time without prior booking cannot be guaranteed. Any overtime will be billed at the prevailing rate. All
overtime will be billed in 1-hour increments. Client waives any/all claims of liability, loss, injury, damage,
or theft. Hanging out of the sunroof is NOT permitted. Doing so will lead to immediate termination of the run
with no refunds. Client accepts full liability for client, client's guests, and/or client affiliations.
Client is responsible for any and all damages to the vehicle. Damages will be charged as follows: $500 each
cigarette burn, $400 vomiting, $300 gum/glitter on the carpet, $25 each broken/missing drinking glass. Waco
Limo cannot be held responsible in any way for traffic conditions, flight delays, mechanical difficulty, or
any other unforeseen circumstances. Please refer to our policies for more terms and conditions.
At the time of booking, all deposits are non-refundable. If you cancel prior to
72 hours before your service date, we will allow you to use the deposit that you have made as credit with our
company for up to 1 year. If you cancel within 72 hours of your service date, the total amount of your bill
will be charged as a cancellation fee.
Client authorizes Waco.Limo to charge the credit card on file at the time of
booking and agrees that if the reservation is canceled for any reason prior to, or during the run, that no
refund will be issued. There are no exceptions to this policy. If the run is ended early, no refund will be
provided, as the complete fee amount is deemed earned upon payment. Please refer to our policies for more
terms and conditions.
No. The entire fleet of Waco Limo are strictly non-smoking vehicles. If during a
charter the client chooses to smoke, our chauffeurs are instructed to, and will locate a safe area where the
client(s) can exit from the vehicle and smoke outside of the vehicle. Please refer to our policies for more
terms and conditions.
Not many people know much about limousines, but if you look closely enough, you should be able to tell
whether your current limousine company is really up to snuff. Here are five signs that you might want to
consider switching. Rest assured, at Waco Limo, you won’t even see one of these signs. We hold ourselves to
the highest standard, so we provide only the best service to our valued customers.
No License Plate
It seems obvious, but if you see a limousine without a license number, that’s a good sign that everything
else is a no-go. Limousines aren’t permitted to operate without a valid license number—if the company can’t
even get that right, then there’s a good chance nothing else will go right, either.
When you need to get to your destination quickly—like during airport shuttle service—you don’t want to wait
while your limousine is pulled over. A license plate isn’t just a “good sign,” it’s absolutely essential.
Unaddressed Issues On the Vehicle Itself
You wouldn’t wait months to get a basic repair handled on your own car. Simple issues around the limo—from
torn upholstery to a door handle that doesn’t quite work—are a sign that the limousine company doesn’t give
your experience the attention to detail it requires.
Problems with how the vehicle drives are even worse. When you hire a private vehicle, don’t be bashful about
expecting one that doesn’t have any strange noises or is in obvious need of repair. Before you can feel
comfortable, you have to feel safe.
Total Lack of Cleanliness and Upkeep
Should you expect a virtually spotless interior? If you ask us, the answer is obvious: of course you should.
You’re paying for a complete experience, not for a dirty or ragged out limousine. Although you might want to
let the small stuff slide—say, a little bit of dust that’s outside the limousine company’s control—that
doesn’t mean you should stand for anything less than totally clean. Dents, missing hardware, ripped or worn
carpet, the list could go on and on… and let’s not forget the driver. Tube socks and shorts are obviously not
in the attire expected from your personal chauffeur, is it? Does this sound made up…?
Obvious Lack of Experience
So far, we’ve looked at signs that you’ve chosen the wrong limousine company—when you encounter the
limousine in person. But what about before you even book the limousine? In that case, look to experience. Does
the company have the following:
An established web presence with pictures of their vehicles?
A reputation built online with user reviews and local listings?
Word-of-mouth in the local area?
If it has none of the above, then you know that you’re giving an untested limousine company a shot. This has
its risks. Don’t say we didn’t warn you.
Basic Fees
It’s one thing to look for the most affordable limousine option. Be sure to watch for hidden fees. Some limo
companies will drop their prices to draw you in, only to hit you with fees when payment time comes around.
Make sure you deal with a company who is transparent with you about costs.
Fortunately, with Waco Limo, you’ll get the best of the best from the most acclaimed limo company in Waco,
Texas. Book your limousine online today!
Limo Etiquette: Steps for a Smooth Ride
When you order your first limo, it’s important to know a few rules of etiquette to help keep you and your
guests as comfortable as possible.
Be clear with your limousine company.
First things first: you’ll book your limousine and
mark it down in your calendar. Simple enough, right? But even ordering a pizza is more complicated than “send
me a pizza,” which is why you should take the time to know exactly what you want before you book. For the best
experience, make sure you discuss the following with your Waco limousine company.
Number of guests. How many people will come with you on the trip? If you have a large
party and aren’t sure how many will attend, do your best to create an accurate estimate.
Destination(s). Don’t add or subtract destinations at the last minute if you can avoid
it. It’s better to have a plan in mind. It’s not that drivers can’t be flexible; it simply makes for much
less worry on your end.
Any extra requirements or amenities. Do you have a guest with particular needs, or did
you want to plan an anniversary surprise that will come with the limousine? Let us know ahead of time so
we can arrive early and accommodate everything you need.
Be polite to your limousine driver.
Most good limousine etiquette means being polite and kind to your driver. They’re there to drive you around,
after all. Try to avoid asking the driver to “speed up.” Remember, your driver has to follow the rules of the
road and often protocol with the company that employs them.
If you have any special requests, do your best to make them with the company upfront so that your driver
doesn’t have any surprises along the trip. It’s not only polite to the driver, but it will help you
ensure that you have a great Waco limousine experience.
Keep it safe.
Stay seated when possible, don’t knock around the limousine, and certainly don’t try to distract a driver
who’s simply trying to get you from A to B as safely as possible. Sure, some limousines come with a little
more freedom than your standard car, but that’s not an excuse to turn a party bus into something far beyond
what it’s designed for.
Remember how we told you to accurately estimate your party size? An over-stuffed limousine is unlawful, a
safety hazard as well, so that plays a role here. And when you do have a large party, make sure to be a
responsible host when it comes to serving beverages. Don’t break the law or go outside the rules, or else you
might put the driver at risk as well.
It doesn’t take much to practice good limousine etiquette—just a little common sense and plenty of
preparation. Complete all the steps above and you’ll be free to focus on having fun.
The most important step of all? Book your trip with a
leading Waco limo company!
Pick the Quality Limousine Every Time with These Principles
What’s the secret to avoiding buyer’s remorse when you hire a limousine?
One word: preparation.
Whether you have a lot of money in your budget to set aside for limousine rides or need to set aside a
little money to save up for a limousine service, it’s easy to have buyer’s remorse if the experience doesn’t
live up to the hype. If you don’t already have a limousine company that you know and trust already picked out,
the process of hiring a limousine for the first time can be, appropriately, a little daunting.
Until now, that is. With a little preparation and these principles in mind, you should be able to avoid ever
picking the wrong limousine company again.
What Do the Wrong Limousine Companies Do?
This is an important question because once you recognize the habits of bad limousine companies, you’ll begin
to recognize them as soon as you start inquiring about their services. Here are just a few of the bad habits
of limousine companies that don’t quite pass the “smell” test:
Charging inordinate upfront fees. Typically, a limousine company will charge a 25-50%
upfront fee or deposit for their services. If a limousine company goes far above that—even as high as
100%–that can be a good sign that you need to move to the next candidate.
Offering no “preview” of your choice of car. If a limousine company has quality
vehicles to provide, they’ll be happy to let you come down and check them out in person before making a
decision. Other limousine companies…not so much.
Insisting upon their drinks. A cheap bottle of champagne can run you as much as
$50-$100…if the limousine company is ripping you off. Avoid this by checking with the limousine company
first to see if you can simply bring your own drinks. Most legitimate limousine companies will be happy to
allow you to bring your own drinks as long as you and your party are legal! Quality limousine companies
will earn money on the service they provide, not on the exorbitant fees they charge for drinks.
Skirting basic certification. An individual doesn’t up and start a limousine company by
deciding to drive people around in their car—there’s a process to building a legitimate limousine service
that requires certification and licensing. Make sure to check up on the licensing and certification of
your limousine service before agreeing to hire them.
Seeking Out Good Limousine Service
With these principles in mind, you should start to recognize the familiar “hints” of bad service. But what
about finding good service? The best thing you can do is search around, seek out referrals, and
follow up on limousine companies by getting in touch with them to see how much they’re willing to talk with
you about their offerings. Generally, the better the limousine service, the more willing they’ll be to tell
you all about their fleet, their experience, and their chauffeurs.
Don’t get ripped off: do your due diligence, recognize the signs, and make a confident decision the next
time you hire a limousine.
