BOOK ONLINE WITH CONFIDENCE AND SAVE! ALL INFORMATION ENTERED INTO THIS SITE IS FULLY ENCRYPTED. YOUR CREDIT CARD WILL NOT BE CHARGED UNTIL ONE OF OUR REPRESENTATIVES CONTACTS YOU VIA EMAIL OR PHONE TO ENSURE ALL INFORMATION ENTERED INTO THE ONLINE FORM IS CORRECT AND CONFORMS TO OUR POLICIES. AFTER THE CLIENT HAS CONFIRMED ALL DETAILS WITH OUR STAFF, THE CREDIT CARD WILL BE CHARGED FOR THE APPROPRIATE DEPOSIT AMOUNT TO SECURE THE RESERVATION.

OUR ENTIRE FLEET IS STRICTLY NON-SMOKING.

LIMOUSINE RENTAL IS MADE BY CLIENT WITH FULL ACKNOWLEDGEMENT AND AGREEMENT TO THE FOLLOWING TERMS AND CONDITIONS:

1.) DEPOSIT AND PAYMENT: Waco Limo requires a major credit card to process reservations. The total cost of service is to be collected at the beginning of service. Overtime will be billed at the prevailing rate. All overtime will be billed in 30 Minutes increments. Client waives any and all claims of liability, loss, injury, damage, or theft. No hanging out of the sunroof is permitted. Doing so will result in immediate termination of service and no refunds will be provided. Smoking is also not allowed in our vehicles. Client agrees to maintain full legal behavior during the time of service.

2.) MULTIPLE STOPS OR DESTINATIONS:
Stops during your service should be prearranged before the service starts. Due to the size of our vehicles, our drivers need to know all stops in advance. These precautions are for the safety of each passenger as well as the vehicle. Unscheduled stops are at the driver's discretion. All pricing are based on original total mileages, destinations and stops. Please call the office to get pricing for adding any extra stops or adding more miles after booking your reservations. Stops during your service should be prearranged beforehand. Due to the size of our vehicles, and for the safety of our drivers, all stops must be approved by dispatch in advance. 

3.) AIRPORT OR POINT TO POINT TRANSFERS:
Additional charges may occur for waiting time. There is no extra charge for the first 15 minutes of delay. After 15 minutes there is an extra $15.00 charge for every 15 minutes of waiting time. For all arriving flights, meet your driver at the curb. Using limousines, you must meet the driver at the curb, we are not allowed to park or wait inside airports at anytime. To avoid a no-show fee please do not leave the airport before calling the office for assistance. The number is 1-844-WACO-LIMO (1-844-922-6546).

An extra $150 surcharge will be applied to any trip between the hours of 10:00PM to 6:00AM, and certain designated holidays. Sunday reservations will be charged a minimum of $25.00 extra added to the total bill. We are not responsible if your flight is delayed or if you arrive early. The client is responsible for setting their own scheduled pick-up time, taking into account customs, baggage, airline delays etc. Any extra over-time charge due to clearing customs, baggage claims, waiting for other flights, to meet friends or spending time at the Airport will be charged at a 30 minute overtime rate fee.

4.) MAXIMUM CAPACITY:
Drivers are not authorized to exceed the number of seats for passengers. This is in violation of state law, U.S. D.O.T., and insurance guidelines.

Client accepts full liability for client, client's guests, and/or client affiliations. Client is responsible for any and all damages to the vehicle. Our vehicles are strictly non-tobacco vehicles. The starting minimum charge for the damages will be as follows: $500 each cigarette burn, $400 vomiting, $300 gum/glitter/stain on the seat/carpet, $25 each broken/missing drinking glass.

Waco Limo cannot be held responsible in any way for traffic conditions, flight delay, mechanical difficulty, or any other unforeseen circumstances.

5.) CANCELLATION POLICY:
a.) Client authorizes Waco Limo to charge the credit card on file at the time of booking and agrees that if service is canceled for any reason prior to or during the service that no refund will be issued, no exceptions.
b.) Cancellation prior to 72 hours of service date/time 100% of the entire amount.
c.) Cancellation prior to 48 hours of service date/time 40% of the entire amount.

d.) Cancellation less than 48 hours of service date/time or if limo service is terminated early, no refund will be issued, as all fees are deemed earned when paid. NOTE: Peak Season (April 1 thru June 30), 100% prepayment (no deposit)is required; no refund during the Peak Season.

e.) We are not responsible for acts of God; nor including but not limited to, venues being closed that our clients are traveling to, flight cancellations, airline policies or delays, intra-government travel restrictions.

All reservations must be made online and at least 48 hours prior to the pick up time.
For shorter notices please call our office at 1-844-WACO-LIMO (1-844-922-6546).

6.) UNSAFE & DANGEROUS ROADS:
OUR VEHICLES ARE LONG AND HAVE A HIGH PROFILE. FOR THE SAFETY OF THE PASSENGERS AND DRIVERS, WE WILL NOT GO ON ANY DANGEROUS ROADS SUCH AS: ONE WAY ROADS, WINDING ROADS (ZIG ZAG ROADS), STEEP ROADS, DIRT ROADS, HILLS, CLIFF AREAS, LOW HANGING TREE BRANCHES, ETC. PLEASE VERIFY YOUR ROUTE PRIOR TO BOOKING FOR THESE HAZARDS.

ALL VEHCILES MUST HAVE A SAFE LOCATION OR PARKING DURING THE WAITING TIME UPON THE PICK UP, STOPS, AND DROP OFF. WE WON'T BE ABLE TO PARK OR DOUBLE PARK IN AN UNSAFE ZONE AREA. 

Parking: If you are not ready to depart when the driver arrives to your location, it is your responsibility to provide safe, accessible parking. Due to the size of our vehicles, drivers are not permitted to double park. If the driver is unable to find safe parking, they will do their best to circle the area for a reasonable amount of time. If at this point the passengers still have not boarded the vehicle, the driver must return to base. This includes airport transfers as well. It is the passenger’s responsibility to contact the driver once they have obtained their luggage and are ready for pickup at the curb. 

7.) PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE:
Prices may vary during special events such as New Years Day, New Years Eve, Prom, Winter Prom, Busy Days, Holidays, Peak Periods and Long Distance. All special pricing cannot be combined with any other coupons or promotional codes. Some restrictions may apply.

8.) EXTRA CHARGES AND MISCELLANEOUS:
a.) Prices are based on Garage to Garage.
b.) Local Gasoline surcharge of $20 will be added to any runs.
c.) Long distances will be added additional gas surcharge, please contact office at: 1-844-WACO-LIMO (1-844-922-6546).

d.) Customer is responsible for Parking Fee(s) and all Toll Roads.
e.) Please purchase your parking pass for any special events in advance to secure the parking space for your Limousine.
f.) Please call our office at 1-844-WACO-LIMO (1-844-922-6546) for the Limousine length.

9.) TRANSFERS AND POINT TO POINT:
All one way trips such as airport or any other transfers must be booked under Airport (From/To) for correct mileage charges.

10.) SATURDAY RESERVATIONS REQUIRES 4 MINIMUM HOURS:
From the dates of April 1st to June 30th there are 6 hours minimum during evenings of both Fridays and Saturdays.
Prom season & New Years Eve/Day, require 6 hours minimum and for pricing please call our office. This rule will apply for Online and office Booking.

11.) SMOKING & FOOD:
Smoking or food/eating is not permitted inside any of the vehicles in our fleet at any time.

12.) ALCOHOL POLICY:
No alcoholic beverages will be stocked or permitted in vehicles with passengers under the age of 21 without a legal guardian present. Consumption of alcohol by a minor is never tolerated under any circumstance. Alternative beverages are available upon request for additional cost.

13.) LIABILITY:
Company shall not be held liable for late arrival caused by, but not limited to, traffic congestion, mechanical breakdown, incorrect pickup and drop-off information, acts of nature, or circumstances beyond company’s control. (2) Company does not guarantee the outcome or results of any trip, including client’s enjoyment, having fun, getting to a destination on time, getting in at any event or place, being parked or dropped off at the front entrance of a place/event, etc. Company further cannot guarantee provision of multilingual drivers. (3) Should company for any reason incur any liability, its liability shall not exceed the amount of the fare Company received from client. 

14.) DRUGS / SMOKING:
No possession, sale or consumption of any type of narcotics or illegal drugs is permitted. Violations will result in immediate termination of contract and services and forfeiture of all paid deposits and fees for service.

15.) LOST ITEMS / BELONGING:
While we are happy to let you bring cell phones and other personal items, Waco Limo does not take responsibility for items that are left in the vehicle during or after completion of the limo rental service.

16.) QUOTE & BOOKING:
All vehicles are quoted subject to availability at the time of booking. Rates are subject to change without notice. A deposit of 25% to 50% of the total amount is required at the time of booking. The balance is due at the time of the service.

17.) AVAILABILITY:
Waco Limo reserves the right to change the limousine or the color of the vehicle at its own discretion, if the original vehicle requires service, not safe to be on the road, has been in any accidents or not available.

Please book for the appropriate block of time. Overtime is permitted at the driver’s discretion. However, because we stack our reservations one after the other, dispatch nor the driver can guarantee overtime. Therefore, we encourage all clients to book the time they think they will need.   

18.) LIABILITY:
(1) Company shall not be held liable for late arrival caused by, but not limited to, traffic congestion, mechanical breakdown, incorrect pickup and drop-off information, acts of nature, or circumstances beyond company’s control. (2) Company does not guarantee the outcome or results of any trip, including client’s enjoyment, having fun, getting to a destination on time, getting in at any event or place, being parked or dropped off at the front entrance of a place/event, etc. Company further cannot guarantee provision of multilingual drivers. (3) Should company for any reason incur any liability, its liability shall not exceed the amount of the fare Company received from client. 

19) CHANGES:
(1) Any changes to client’s original order and to client’s original specifications shall be subject to additional charges where appropriate. Therefore, should client request an increase in the duration of service, additional charges shall apply. Changes to the pick up location may also be subject to a rate increase. Other changes, such as the number of passengers, destination, etc. will also be subject to additional fees. Where applicable, overtime rates shall be billed based on the listed basic charge. Should client opt for a decrease in the duration of service, reduce the number of passengers accompanying client during the trip, or request to be driven to a shorter destination, the basic original rates shall still apply and client shall be responsible for payment of the originally stipulated charges. (2) Client shall pay the full amount for the reserved number of hours and days even if client uses company’s services for less time and days, or even if client does not use company’s services at all. Client agrees to pay the minimum number of hours set by company or client in advance, whichever is higher. Should client, for any reason, not be able to use the vehicle for the entire period of the contract, client shall be liable for payment in full for the amount of time the vehicle and company’s services were used. (3) Company’s fare is based on an hourly rate and mileage. Therefore, if client is unable to use the vehicle & company’s services for the entire agreed period of time due to traffic delays or any other reason, client shall still pay for the originally stipulated hours and mileage. (4) Company’s rates are subject to change without notice. (5) All parties shall and must resolve all arising disputes or claims in the court of McLennan County in the state of Texas. (6)  No company employee, chauffeur or representative can modify any part of this contract, or company policy. 

20.) VEHICLE:
The specifications of the vehicle have been provided to client. The vehicle was thoroughly inspected by company’s management and chauffeur prior to commencement of service. Client shall inspect vehicle prior to boarding. If any damage(s) exist(s) on the vehicle, client shall note the damage(s) in writing and present to the driver prior to the beginning of rental service. Should client have noted any damage(s), client affirms that by using company’s service, client has judged the damage(s) to be negligible and no impediment to the delivery of services by company. Client understands that the vehicle will be re-inspected by company’s chauffeur and management immediately upon return to the base. Should any new damages not shown in the space indicated appear on the vehicle upon re-inspection, client will be fully responsible for such damages. Accordingly, client will be charged for any repairs or significant and excessive cleaning costs incurred by company. The decision as to unusual wear and tear or damage of the vehicle interior and body shall rest solely with company. Company shall make every effort to provide a vehicle that is identical – in terms of model, size, color, etc. - to client’s request. However, company does not guarantee that an identical vehicle will be available for client’s use, and shall not be liable if an identical vehicle is not available on the date of service. Company does not guarantee the year, color, passenger capacity, model, type dent-free, & brand of vehicle. Company will, at its discretion, dispatch a vehicle subject to availability on the day and time of service.